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Japanese standard
This speaks a lot about the quality of Japanese products and
their quality standards.
They're still laughing about this at IBM. Apparently the computer
giant decided to have some parts manufactured in Japan as a trial
project. In the specifications, they set out that they will accept
three defective parts per 10,000 .
When the delivery came in there was an accompanying letter. "We,
Japanese people, had a hard time understanding North American
business practices. But the three defective parts per 10,000 have
been separately manufactured and have been included in the
consignment. Hope this pleases you."
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